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Intelligent Collections

Your fleet returns.
You stay on the dock.

Let our agents navigate the noise and bring the revenue home. Automated dunning that feels human, but works tirelessly.

Automated precision.
Human oversight.

Gathers drafts the perfect follow-up based on real-time data and payment history. You simply review, approve, and get paid.

Overdue (5d)
Invoice Date Oct 24, 2025
Amount €12,450.00
Due Date Nov 24, 2025
Payment History: Reliable
Churn Risk: Low
Strategy: Polite Nudge
Drafted Action
AI-Generated • Needs Approval

Actioned

The Process

Three steps to automated collections

1

Connect your systems

Integrate with your ERP, accounting software, and bank feeds. Gathers syncs invoice and payment data automatically—no manual uploads required.

2

Configure your workflows

Set dunning schedules, escalation rules, and communication templates. The AI learns from your existing processes and customer relationships.

3

Let AI handle follow-ups

Gathers sends reminders, responds to routine queries, and surfaces exceptions. You only step in when human judgment is truly needed.

Intelligent automation for every stage of collections

Smart Dunning Sequences

AI-powered reminder schedules that adapt to each customer's payment history and behavior. The system learns which tone, timing, and channel works best for each account.

When payments are delayed, Gathers automatically escalates—adjusting communication urgency, copying in account managers, or pausing sequences during active payment discussions.

Resolve overdue invoices before they reach collections

Team Workspace

Collections shouldn't live in a silo. Gathers syncs with Salesforce so sales sees AR status on every account, while finance gets the deal context they need to collect smarter.

Slack and Teams integration routes escalations to the right owner instantly. Disputes get flagged, account managers get looped in, and everyone shares a single activity timeline—no more chasing context across systems.

Stop hunting for context across systems

AI Payment Matching

Automatically reconcile incoming payments with open invoices—even when remittance details are incomplete or customer names don't match exactly.

The AI handles partial payments, overpayments, and multi-invoice settlements. It learns your customers' payment patterns and improves match accuracy over time.

Eliminate unapplied cash backlog

Intelligent Dispute Routing

Messy emails shouldn't create chaos. Gathers reads incoming disputes, categorizes the issue—pricing, service, delivery—and routes it to the exact team member needed to resolve it.

AI-powered categorization triggers rule-based workflows: pricing disputes over €10k go directly to Account Managers, service issues route to Support, with automatic Slack alerts to keep everyone in sync.

Close disputes faster with unified customer intelligence
14 Days Overdue
Invoice #1024 • €12,450
Auto-Action
Gentle Reminder sent
30 Days Overdue
Risk: Medium
Task Created
Call scheduled
60 Days Overdue
Escalation • Manual review required
Priority Alert
Notify VP Finance
Team Workspace Cross-team collaboration
Slack Integration
Route alerts to #finance-ops
Salesforce Sync
AR status on every account
Unified Timeline
Single source of truth
AI Reconciliation Incoming payment detected
Matched
INV-2024-0892 Stark & Bennet
€3,450
Bank Transfer Ref: STARK-JAN24
€3,450

99% confidence match. Amount and reference align with INV-2024-0892. Auto-applied to ledger.

GATHERS_AGENT
PROCESSING
ACTION_REQUIRED
Resolution: Recurring legacy pricing error detected.
S
Routed to Sarah (Customer Success)
Live Pipeline

Every invoice. Every status. One view.

From overdue to collected—automatically. No spreadsheets. No status meetings. No chasing.

LIVE_PIPELINE
VIEW: ACTIVE SORT: VALUE_DESC
How It Works

From overdue to collected

See exactly how Gathers transforms your collections workflow from manual chaos to automated precision.

Step 01

Invoice goes overdue

When a payment passes its due date, Gathers automatically detects it and analyzes customer history and payment patterns.

Invoice Detected
INV-2024-0892 • €12,450
5 days overdue
AI Analysis
Payment history: Good
Risk level: Low
Step 02

AI drafts the message

Gathers crafts a personalized reminder with the right tone, timing, and channel for maximum effectiveness.

Step 03

You review and approve

Every action surfaces for human oversight. One click to approve, edit, or escalate.

Human Review
Draft ready for review
One-click approval
Payment Collected
€12,450 received
Auto-matched to invoice
Step 04

Payment auto-matches

AI reconciles the payment against open invoices—even with partial payments. Your books stay clean.

FAQs

Frequently asked questions

Find answers to common questions about Gathers, integrations, and implementation.

Still have questions?
We're here to help you get started.
Contact us
Gathers gives you intelligent suggestions based on each customer's payment patterns and communication preferences. You decide the tone, timing, and channel—with recommendations tailored to relationship history. Set guardrails for VIP accounts, pause sequences during disputes, and maintain full control over every customer interaction. Nothing happens without your approval.
Gathers connects with major ERPs (SAP, Oracle, Microsoft Dynamics, NetSuite), accounting platforms (Xero, QuickBooks, Visma), and communication tools (Slack, Microsoft Teams). We also integrate with CRM systems to ensure sales teams stay informed. Most customers are fully integrated within 2-4 weeks.
Gathers supports unlimited legal entities with separate or consolidated views. Intercompany reconciliation, multi-currency matching (with automatic FX adjustments), and entity-specific dunning rules are all built in. European customers particularly value our support for SEPA payments and local compliance requirements.
Gathers analyzes incoming payments and suggests the most likely invoice matches with confidence scores. Your team reviews the suggestions and makes the final call—with full context including payment details, invoice history, and customer information in one view. You decide what gets applied automatically and what requires manual review.
We take data security seriously. Gathers uses encryption for all data in transit and at rest, and we host on EU-based infrastructure for European customers. We're actively working toward industry-standard security certifications. Contact us for details about our security practices.

Ready to accelerate your collections?

Let Gathers reduce DSO and improve cash flow.